Support

Blind Fate · Exeter

Email blindfateapp@gmail.com

A real person reads every one. Expect a reply within a day, usually sooner. Safety reports move faster than that: they follow our safeguarding policy's times, and urgent ones are acted on within 12 hours.

If you are in immediate danger, call 999.

Do not email us and wait. For anything urgent but not an emergency, email with URGENT in the subject line.

Common questions

Is it open?

Yes. Blind Fate opened in Exeter on Friday 11 September 2026.

Is it really free?

Yes, and it stays free. There is no trial, no subscription and no card required, and nothing to buy in the app.

How does it work?

You press one button. The app picks the person or people, picks the venue, and books the table for that same day. You find out who they are when you sit down. There are three ways to use it: a blind date for two, a Double Fate for four where you bring a mate, or a table of six.

Are there photos?

No. There are no profile photographs anywhere in the app, and you cannot upload one. You do have a profile with your first name, what you study, a few lines in your own words and the 18+ tick from the ID check. People you could be matched with can read it in the Dates tab, and so can the person you meet. If there's somebody you'd rather not see, block them and neither of you is shown to the other again. Your age is never shown to anyone. The ID check does give us the year you were born, which we keep only to keep age gaps sensible.

Who am I actually meeting?

Someone real. Everyone is age-checked and identity-verified before their first booking, and every date is at a public venue.

Something went wrong on a date, or someone made me uncomfortable.

Report it in the app, or email us with URGENT in the subject. We take it seriously, we will act on it, and you will not be the one who has to explain yourself.

I want my account and data deleted.

You can do it yourself in the app: Settings, then delete my account. If you would rather we did it, or you cannot get into the app, email us and we will. How deletion works sets out the steps and exactly what goes and what stays; the privacy policy covers what we hold, which is less than you might expect.

Can I use it outside Exeter?

Not yet. Exeter first, because a matching app only works where enough people are using it. Other cities follow.

Also

Privacy policy · Child safety · Delete your account · Blind Fate home

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